Ep 38 - “Never let a good crisis go to waste” – Gold Medal MD Lisa McAuley on facing adverse conditions

The past 12 months have been somewhat of a masterclass in crisis management for business leaders, and none more so than for those in the travel industry — struggling to respond to limited global movement and fast-changing restrictions due to the pandemic. Being in the ‘eye of the storm’ demands strong and agile leadership and a willingness to make fast and effective decisions. In this podcast episode we talk to MD of Gold Medal Lisa McAuley about how she has approached the challenges of the pandemic, the power of a cool head in adverse situations and what the future of travel looks like at the end of this year and beyond.